Your Customer Service Lineup
Your Customer Experience Team is a versatile lineup of Excel Truck Group professionals dedicated to unparalleled customer service.
With a combined 250+ years of industry experience, we will serve you through the life cycle of your trucks.
Our Team of Specialists is Here for You, Providing Your Team With:
- Service Event Communication
- Expert Repair Support
- Digital Systems
- Detroit Connect
- Virtual Technician
- Cummins power Spec
- Mack Assist
- Guard Dog Connect
- Technology and Component Support
- Connectivity Support
- Vehicle Efficiency Training
- Vehicle Functionality Training
- Trading Aging Equipment
- Experienced Sales Support
Customer Experience Advocates
Scott Smith
Lexington, SC and Columbia, SC
Daniel Cantrell
Roanoke, VA and Weyers Cave, VA
Matt Hayes
Chester, VA and Chesapeake, VA
Ryan Duncan
Charlotte, NC and Rock Hill, SC
Madison Smith
Statesville, NC and Albemarle, NC
Michael McEntyre
Chester, VA
Shea Hutto
Glen Allen, VA and Fredericksburg, VA
