Excel Truck Group has been declared an essential business so we will remain open through “shelter-in-place” orders.
Your business needs to stay up and running now more than ever, and we are here and open to continue supporting your business. We are in this together and are taking steps to ensure your safety and ours.
We have provided hand sanitizer throughout our dealerships for customers and employees, improved our cleaning standards, and are closely monitoring employee health. We are also limiting how many customers are at our counters at a time, to ensure we are practicing social distancing. Thank you for helping us to stay safe.
Our experienced parts team is here and ready to serve you. In addition to walk-in business, we provide over-the-phone and online parts ordering. Any customer with a cash or credit account with us can join our e-commerce system to review parts pricing and availability and order parts, even large bulk orders, online without waiting in store or on the phone. Ask your Excel Parts Rep how to get started.
Our factory-trained technicians are ready and working to keep you on the road. To practice social distancing we are limiting how many customers are together in our Customer Lounges and waiting areas, so please arrange an alternate place to wait for your vehicle if possible. Where possible, we can also work with you to have the vehicle picked up and brought to our dealership to minimize contact. Customer vehicles are sanitized carefully after service, but we still recommend you follow your own best safety practices.
Our expert team of trailer technicians is also fully prepared and ready to serve you. To minimize exposure, call your local Excel rep – we can work with you to have the trailer picked up and delivered safely. We are also sanitizing trailer touchpoints before and after service.
Our professional collision technician team is actively working and serving you. We are sanitizing exterior touchpoints and interiors before and after we work, and will work with you to take whatever other steps are appropriate to ensure everyone safety. Give us a call with any questions or to schedule your vehicle for body work.
Our expert sales team is still taking walk-in business and appointments, and has now streamlined the entire truck and trailer purchasing process, so it can all be completed online! In addition to viewing our inventory online, we can provide vehicle walk-arounds on Facetime or other video apps so you can see every detail of the vehicle. You can also complete all the necessary paperwork online, and we will deliver your truck or trailer within 250 miles of dealerships. All vehicles are also carefully cleaned and sanitized inside and on exterior touch-points like handles, in addition to the careful detailing work we do to ensure that every vehicle is road-ready. Contact your Excel Sales Rep with any questions and we will be delighted to help you find the right truck or trailer for your business.
IF YOU ARE ILL OR HAVE BEEN IN CLOSE PROXIMITY TO ANYONE WHO WAS ILL IN THE PAST 14 DAYS, GIVE US A CALL, AND WE WILL WORK WITH YOU TO CREATE A SAFE PLAN OF ACTION. PLEASE DO NOT ENTER OUR FACILITIES. WE APPRECIATE YOU WORKING WITH US TO LOOK AFTER EVERYONE’S SAFETY AND WELL-BEING.